Q1: Can I return or exchange a product if I ordered the wrong size, color, or changed my mind?

A: No, all Wheefy products are made-to-order and unique. Returns or exchanges are not supported for customer mistakes like wrong size, color, or change of mind.

💡 Tip: Double-check your order before completing your purchase to avoid mistakes.

Q2: What if my product arrives damaged or defective?

A: Don’t worry! We’ve got you covered:

- Free replacement (shipping included), or

- Refund for the product price only (shipping costs are not refundable)

Q3: What if my order can’t be delivered because of a wrong or invalid address?

A: You can request a reshipment, but additional shipping charges apply.

💡 Note: Refunds are limited to the product cost only — shipping fees are never refunded.



Still have questions or would like to request a replacement or refund?

Read the details of our Refund Policy HERE.